Practical Excellence:
A key feature of most sustainably excellent organisations is that Innovation and excellence have become a part of the corporate "DNA". We offer a two day "Practical Excellence" workshop to help participating executives learn how to achieve this.
For over two decades now EFQM, in Brussels, has maintained a global consensus on a model and a set of operational principles that define how an organisation should best achieve and sustain superior levels of performance, that meet or exceed the expectations of all their stakeholders.
In it's simplest form, the EFQM Excellence Model is a 9-box "Cause and Effect" diagram.
© EFQM 2009
If you would like to see a primer on the EFQM model and examples of Good Management Practices, based on our course materials, please go to: http://slidesha.re/sGulet
If applied well (but note dangers) the use of such performance models can help organisations be they small or large, public or private, to self diagnose their improvement priorities and track their progress, they provide:
- a fact-based technique for assessing an organisation's strengths and areas for improvement and then measuring its progress, based on an holistic analysis of stakeholder insights, perceptions and achievements;
- a way to understand the coherency and depth of strategy implementation, helping to integrate the various projects and Improvement Initiatives that may exist;
- a way to compare performance with others and identify Good Practices, both internally and externally;
- a basis for creating a common vocabulary, way of thinking and method to educate people in Innovation and continual improvement;
- a way to draw from and co-ordinate the contributions of all stakeholders and
- a way to pull all of the above together in order to conclude and target what changes/innovations will be needed to deliver desired future performance.
To help you achieve such aims we offer a two day workshop to the agenda below. All delegates are provided with a “Practical Excellence Guide/Tool Kit” to help them with their personal knowledge needs but also as an enabler for ongoing in-company deployment.
If you would like to download the first 5 chapters of the course guide, please click here…
The workshop agenda covers:
- Sustainable Excellence/Award Frameworks.
- Features, Benefits and Pitfalls of the EFQM model and RADAR
- Seven Steps to Success using the EFQM Model and RADAR
- 1. Sharing Aims
- 2. Getting Everyone on Board
- 3. Framing Assessments
- 4. Assigning Roles and Accountabilities
- 5. Creating Sound Plans (Timescales, information gathering , documenting and editing, data collection tools, enabler and result mapping)
- 6. Spotting and Overcoming Typical Road-Blocks
- 7. Using resultant analyses to drive Business Benefit
- Review of +/- of case assessments/real submissions and Award winners
- Personal Action Plan and Tutor Review
- Closing Remarks (Support Networks, Certificates and Registrations)
We run this (2-day) course three times a year on an “open to all” basis (once in Europe, once in the Middle East and once in Asia). These workshops are lead by Chris Hakes/Geoff Carter or other key members of the Leadership Agenda Collaborative. We offer a limited number of workshops, free of charge, for non profit entities. We also run it as an in company event for any organisation at any time. If you would like to know when the next open course is being run, or to enquire about an in-company event please contact us using the form below.
New "Practical" Workshops for 2012:
Soon to be released new “Practical” workshops and guides include:
- “Practical Innovation” due to be released in Q1 2012 and
- “Practical Strategy” due to be released in Q2 2012
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To enquire further please use the contact form below:
